a pc outage crippled some Starbucks retailers in the united states and Canada on Tuesday.
The outage came about after the corporate ran an ordinary expertise update on cash registers in a single day.
Starbucks (SBUX) spokesman Reggie Borges stated the chain was not compromised by means of a cyberattack. He said tech updates “can be difficult occasionally.”
associated: Starbucks says just about a 3rd of sales have been made digitally final quarter
Starbucks would now not say how many of its retailers have been affected, or how many had been nonetheless offline Tuesday afternoon — most effective that it was once a “restricted number” and the company used to be looking to fix it. There are about 14,500 Starbucks outlets in the us and Canada.
consumers across the united states tweeted about issues.
Some individuals said baristas have been accepting most effective cash. A television reporter in El Paso, Texas, tweeted a picture of a sign at a Starbucks that mentioned a “national outage” limited their choices to hot brewed espresso, iced coffee and tea.
different customers said baristas had been handing out free coffee to make up for the issues. Borges said stopgap measures range by using retailer.
“There isn’t essentially a difficult-and-quick rule that we’re doing at this point,” Borges stated. “We’re just trying to do our perfect to make sure our shoppers get the best experience possible.”
CNNMoney (the big apple) First published may just sixteen, 2017: 1:02 PM ET
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