ICICI Bank deploys ‘software robots’ to perform banking operations

Plans to more than double the software robots to over 500 by means of end of this fiscal

This initiative marks a milestone in banking innovation within the Indian banking business as ICICI joins a choose group of in another country corporations which have deployed this unique state-of-the-art robotic technology in the sort of massive manner, Kochhar said.

“With our retail banking growing at over 25 per cent annually, we can be capable to deal with larger volumes with the identical resources,” Kochhar mentioned.

“it’ll also enable our workers to focus on extra price-added products and services while having better work-lifestyles balance,” she delivered.

“The financial institution has carried out the ‘instrument robotics’ platform mostly in-house, leveraging contemporary advancements in synthetic intelligence such as facial and voice popularity, pure language processing, computing device learning and bots among others,” the observation said.

IANS