Apple will now repair iPhones installed with third-party batteries. Apple introduces a change of policy for Apple Genius Bars and Apple Authorized Service Providers, which were previously instructed to deny service.
They have been asked to ignore the third-party battery and proceed with service as normal for the other components like the logic board and microphone.
If there arises an issue with the battery, it can be replaced with an official one, though the repair staff are required to drain the third-party battery to less than 60% charge first.
All repairs and replacements will follow the standard pricing for all iPhones. Repair centers are also given the discretion to replace the iPhone for only the cost of the battery, should the battery tabs be broken or missing, or if there is excessive adhesive on it.
Apple guidelines have gone into effect and should apply worldwide. Apple will still decline to repair iPhones with other third-party components such as logic boards, enclosures, microphones and Lightning connectors.
Apple has loosened it’s restrictions against repairing iPhones with third-party displays in 2017.
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