consider this a public carrier announcement for DoorDash customers. within the coming weeks, you’re going to start seeing something new on your payments — a carrier fee.
alternatively, a spokesperson for the meals supply provider mentioned it’s not in truth a new rate, and the entire price received’t exchange. as a substitute, it’s a new option to existing the charges you had been already paying. while some restaurants pay DoorDash a commission for each and every delivery, others don’t, and while you order from the ones that don’t, DoorDash costs you somewhat extra.
previously, DoorDash incorporated that further value into the associated fee of every menu item. So the prices in DoorDash have been different from those you’d see within the restaurant, however you knew exactly how so much you had been paying. Now, in response to purchaser remarks and inner testing, the corporate will just convey you a separate rate (so one can fluctuate from restaurant to restaurant).
That DoorDash spokesperson sent me the next remark:
We built DoorDash around the rules of transparency, choice, and value and we now have recently been testing a change to the DoorDash take a look at-out waft that breaks out restaurant carrier charges one after the other. With this modification, menu costs on DoorDash would be the comparable as those in-store and shoppers can have more transparency about charges related to their order. We plan to free up this update within the coming weeks and consider this change will make the DoorDash experience even more compelling for everyone.
okay, end of PSA. which you could return to speaking about DoorDash’s valuation now when you’re into that kind of thing.
cell – TechCrunch