actual-time collaboration carrier Convo is unveiling what CEO Faizan Buzdar called “the largest, most large replace” because it launched.
whereas Slack has been hogging the collaboration highlight (and raising a huge funding round), it gave the look of Convo used to be standing still, without so much in the best way of updates or improvements. Buzdar mentioned that’s as a result of his workforce has been working to “build a brand new platform from scratch, from the ground up.”
nowadays, Convo is launching a redesigned net utility, and a new personal computer Mac software. Buzdar said an identical updates are coming to the home windows app — as you’d are expecting, given the statements above, the plan is to deliver these enhancements to “all structures.”
To be clear, Convo would possibly now not seem dramatically totally different to its users — it’s nonetheless the same interface the place that you can publish messages, form different groups and share content material. however Buzdar stated the backend has modified considerably. For one factor, the velocity of notifications and updates has supposedly more advantageous through 3x. For some other, the web app not makes use of Adobe’s Flash or AIR technology.
different new features embrace a vastly extended choice of integrations that permit customers to robotically put up content from products and services like Gmail, Salesforce and Twitter. whereas Convo previously supported integrations via its API, the corporate has now gone out and built 200 integrations by itself. (to do this, it took advantage of web automation service Zapier, so you’ll want a Zapier account to make the most of the integrations.)
other new features embrace infinite scroll, the flexibility to mute conversations (so perhaps this thread in the TechCrunch writers’ room will ultimately die?), extra crew privacy controls and content material previews which are optimized for retina displays.
Buzdar added that Convo is now utilized by 15,000 businesses, including 25 percent of Fortune 500 firms.
“What we’ve noticed is that Convo isn’t used for social chitchat … however for mission essential workflows,” he mentioned. So the “overarching theme” of the revamped platform is to better give a boost to these forms of use cases, in particular for giant, enterprise buyers.
in the interests of disclosure, I will have to also talked about that returning TechCrunch creator Drew Olanoff spent a while as an marketing consultant at Convo. Oh, and as for our own newsroom collaboration, TechCrunch rejects the false dichotomy of Slack versus Convo — we use both. (Which is, sure, kind of complicated. nevertheless it works for us. largely.)
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